Question: How often should my chimney be swept?

Answer: At least once a year for Solid fuel appliances / Smokeless fuels; At least twice a year for Domestic bituminous coal; Once every 3 months for Wood burning appliances when in use; Once a year for a chimney with gas or oil appliances.

Question: How long does it take to sweep a chimney?

Answer: If it’s a straightforward sweep, then usually within the hour.

Question: Should I cover everything in the room?

Answer: This is not normally necessary. However, it’s always better to safe, so we recommend you cover your furniture. We protect the walk through and floor area where we are working. We also seal up around the fireplace to minimise the amount of soot that may creep into the room.

Question: Do I need a chimney pot?

Answer: We always recommend a chimney pot. This will deflect smoke away from the building and keep brickwork at the top of the chimney stack together. It will also put off birds from entering the chimney.

Question: Do I need a chimney cowl?

Answer: We always recommend a chimney cowl. This will maximise the performance of a chimney as well as helping to keep out bad weather and our feathered friends!

Question: Is it possible to tell if a chimney flue and stack are in good condition?

Answer: We can work out if the flue needs maintenance of some kind.  We always try to look at the condition of the chimney as we sweep. And we also carry out a visual inspection. We can normally tell by looking at the stack from the outside whether it is safe or if there is a fault in the flue.

Question: Should I have my chimney lined?

Answer: This is only necessary under certain situations. For example, if there is a fault in the chimney flue, if you want a wood burning stove or you want a gas fire that needs a lining.

Question: What other services do you carry out?

Answer: We carry out all work to do with chimneys and we are also stove installers for South East London and Kent. All of our services are on the Service page.

Question: What is HETAS approved?

Answer: HETAS is the official body recognised by the Government to approve solid fuel domestic heating appliances, fuels, services and registered installers.

Question: What is Gas Safe?

Answer: Gas Safe Register replaced CORGI as the gas registration body in Great Britain and Isle of Man on 1 April 2009 and Northern Ireland and Guernsey on 1 April 2010.

Question: What is NACS?

Answer: NACS is the National Association of Chimney Sweeps. All members must work to the NACS code of practice and are fully insured for Public Liability Insurance. All members are qualified and trained to the highest standards.

If you require any more information, please let us know and we will be happy to answer by email.